on Razer Basilisk X HyperSpeed Manual and FAQ. Click on the Get started button under Reset this PC. Refurbished Products purchased from Razer.com will have the lesser of a 1 year warranty period or the warranty period as stated above. Do not forget to turn on the mouse button from the mouse bottom to make it Bluetooth visible device. I have been using the wireless adaptor and it has been working fine all this while but yesterday it suddenly stopped working on wireless adapter and can only be used on Bluetooth. The Razer logo will be static after the painting is complete. The articles on this site are for informational purposes only. Try using a different USB port on your PC. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. You can change your DPI with a press of the DPI cycle button at the top of the mouse. Go to the Control panel and select Hardware and Sound. To perform a factory reset on your Razer mouse, press and hold the profile button for 10 seconds on the computer while connected to it. The consent submitted will only be used for data processing originating from this website. Click and open the Bluetooth settings. Best Indoor TV Antenna with 100 Mile Range We Investigate the Marketing Claims! By Hammad Ali The Razer Basilisk X HyperSpeed's status indicator will blink red twice in repeated intervals to indicate that the battery level is less than 5%. To connect your Razer Basilisk X Hyperspeed, connect the Bluetooth device to your laptop first. Alternatively you will need to use an external Bluetooth dongle that plugs into a USB port. As a first step, re-establish the wireless connection by. To resolve this, the sensor needs to be cleaned. How can I Connect Razer Basilisk X Hyperspeed Bluetooth if I have a Mac? Go to the Control Panel and select System and Security. Please consult the product documentation provided by the product manufacturer for details. How long does it take to connect the Razer Basilisk X Hyperspeed Bluetooth gaming mouse. No, the Razer Basilisk does not have a tilt click scroll wheel. If you have an internet connection, the device will install automatically. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Add to Cart. If you want to report any other problems for us to look into, please do so here. Bluetooth is laggy at times thus I prefer using the wireless adapter. Select your Razer mouse from the list. Does the Razer Basilisk X HyperSpeed have a built-in battery? But some old models lack this feature. This lighting sequence will repeat until the battery is fully drained. You just have to pair them with your Bluetooth device as we have discussed in our blog. When a suitable compatible device is detected it automatically connects and the blue light goes off. Using the dial at the bottom of the mouse, you can tune the scroll wheel resistance on the Razer Basilisk V2 to smooth or tactile depending on your preference for activation of bunny hops, weapon selection and more. There is a problem with your computer/devices Bluetooth adapter. Dispose of this battery following your local environmental laws. On the computer, open the Bluetooth software. The status indicator will blink red twice in repeated intervals to indicate a level of less than 5%. As an Amazon Associate I earn from qualifying purchases. Why won t my Bluetooth Razer mouse connect? Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. Razer Basilisk x Hyperspeed Wireless mouse crashing PC. Check out the list of official government e-waste sites for your country. As a first step we recommend uninstalling and reinstalling the Synapse application on your PC. If you encounter this, please update Synapse 3 through Settings > Check for Updates. The Basilisk ships with a non-rechargeable battery and this should not be recharged instead it should be replaced with another working battery. Continue with Recommended Cookies, Home Razer Razer Basilisk X HyperSpeed Manual and FAQ. My mouse stops working entirely after about 1-3 minutes of not moving. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification. Get up to $2 back in rewards. First, activate the mouse by sliding the bottom button. These solutions can be applied to any mouse. Is the Razer Basilisk X HyperSpeed supported by Razer Chroma RGB? Always make sure that the Razer Basilisk X Hyperspeed is turned on. [b] Products purchased prior to October 1st, 2018 maintain the original 1 year warranty (keyboards with mechanical switches maintain original 2 year warranty). Make sure your mouse or keyboard is paired with your PC. Once your wireless mouse appears on the list, click pair. Simply remove the cover to store or remove your USB dongle. It will be ready to pair. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Hammad Ali Press and hold the Power and the Volume Up buttons simultaneously for 7-10 seconds. . Use a USB extender cable to move the USB dongle closer to the mouse. I should have learnt my lesson I had a razer Mamba wireless that stopped turning on after a few days so i returned it and got a Hyperspeed now less than two months (got on October 27) since the new mouse it doesn't power on no matter what i do the only sign of activity is when i move the scroll wheel rapidly the blue light blinks and shows up on $68.99. Install the latest Razer Synapse updates. No. We'll send you an e-mail with instructions to reset your password. [c] Warranty period for Razer Firefly HyperFlux is 2 years. the only quarrel is . Right-click on Start, and select Device Manager. Activating this element will cause content on the page to be updated. Free shipping. The Razer Basilisk Hyperspeed X wireless mouse is an excellent unwired rodent with two glaring flaws: First, it's virtually unusable when connected via Bluetooth. Then try connecting again. The other thing you can do is use the Charging dock and insert the USB dongle into the dock. Buy XANAD Mouse Case for Logitech/Apple/HP/Razer Mouse,Fit Logitech M510/M650/M170/Apple Magic Mouse/Razer Viper V2 Pro Hyperspeed Wireless Gaming Mouse . You can clean the sensor using a Q-Tip lightly coated with rubbing alcohol. Once you receive this notification, it is time to replace the battery. No, the Razer Basilisk does not have a tilt click scroll wheel. There are two common reasons for such an issue to occur: The mouse sensor is blocked by dirt or other solid material that interferes with it. It does switch to an always-on blue LED if you turn on . Razer Basilisk is a wireless (only) mouse. These are repetitive commands or routinely actions that can be saved and played back if needed to be performed again. OneSDR is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Razer is the world leader in gaming hardware and systems. For battery-powered ones, open up the battery bay of your mouse and swap in some fresh batteries to see if that resolves things. Check that the battery of the mouse is charged. How to connect the Bluetooth device to the computer, How to perform a hard reset on the Razer Phone. Did you ever get it to work? Most Wi-Fi routers operate on the 2.4 GHz band by default. There is a possibility that Windows did not update the drivers. Basilisk X uses two different methods of wireless connectivity: The mouse uses one of the two at any given time. Fully configurable via Razer Synapse 3, the 6 programmable buttons let you access macros and secondary functions so you can execute extended moves withease. Click the Devices tab, and then click Add. Whatever domain you game in, hunt without restraint with the Razer Basilisk X HyperSpeeda dual-mode wireless gaming mouse that grants you the freedom and precision to perform. But before you do that, check out our list of tips and tricks. Why is my Basilisk X Charging Dock not Working? Even a nearby phone with Wi-Fi on can have the same effect. Sorry, we're still checking this file's contents to make sure it's safe to download. The Razer Basilisk X HyperSpeed does not have any AI functionalities. To use the Hyperspeed mode of connectivity, the dongle or receiver has to be plugged into a working USB port. Mines doing the same thing. Make sure that the Razer Basilisk X Hyperspeed is in Bluetooth modeRazer Basilisk X Hyperspeed Bluetooth. Now razer synapse detects it, I can even click and it will do things, but the damn things optical sensor is broken or DOA i think because its not tracking it the mouse cursor does not move at all but yet the mouse lets me click and the programmable buttons seems to work so im chalking it up to DOA, any one else have this issue and it might be something else? Razer Basilisk X Hyperspeed Issues. Free shipping for many products! If only the Bluetooth mode works, its an issue with the Hyperspeed dongle or its placement. The Phone should reboot automatically. Now press the side buttons and the DPI button for about three seconds. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 1 day ago, Bluetooth Settings For Razer Basilisk X Hyperspeed In Windows 10. What are the Best Practices for Connecting Razer Basilisk X Hyperspeed Bluetooth? The Razer Basilisk X Hyperspeed mouse delivers top-notch wireless gaming performance with impressive battery life in a solid design with an even more solid price. Yes, but for basic functions only. Helpful. A quick solution is to blow compressed air near the wheel zone to remove all the possible hidden dirt. Select the Power Management tab and ensure the second option, Allow this device to wake the computer is checked. Razer support only in the pinned post. Turn the slider on one side which is under the mouse. Everything you need to know about ChatGPT. . Unplug USB cables and wait for a little while for the device driver to be unloaded by Windows, and then plug the device back in. . Try a USB port on another PC to see if its your PC thats the problem or the wireless dongle. Troubleshooting to Connect Razer Basilisk X Hyperspeed Bluetooth. Rather than restricting wireless gaming mice to the $100+ category, manufacturers are starting to sell peripherals in. For Razer Basilisk X Hyperspeed, you will need to add a new device. My mouse stops working entirely after about 1-3 minutes of not moving. How can I use a keyboard instead of a controller? As all the operational information is loaded on the drivers. Note:The included AA batteries are non-rechargeable. It will pair and install the device software automatically. Privacy Policy. Examples of such devices are Wi-Fi routers, Microwave Ovens and even your cell phone. On-the-Fly Sensitivity enables gamers to adjust their DPI level instantly without the need to open Razer Synapse 3. Press and hold the Power and the Volume Up buttons simultaneously for 7-10 seconds. No. This will repeat until the battery is fully drained and after that it will not blink. Box 71092Springfield, OR 97475. I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. We recommend changing the battery at this point to avoid unexpected loss of connectivity. This indicates that the Bluetooth is pairing. This mode must be disabled and there are two phases involved. Use these instructions to clean the sensor. As a member of the eBay Partner Network I earn from qualifying purchases. Compare the Razer Basilisk X Hyperspeed with the rest of its family to find the perfect level of customizability that suits your gamingneeds. It will take 4 to 5 minutes to connect your wireless gaming mouse. Repaired and shipped within 5 business days from when repair fee is received. You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product (Warranty Period). Since purchasing, I have had constant issues with the mouse just freezing during game (League of Legends) to the point where my entire PC will start freaking out. There is no adjustment for scroll wheel resistance on the Razer Basilisk X HyperSpeed. It will take a few minutes to add it. $10.50 + $5.60 shipping. Any attempt to modify, Razer Armadillo Support Common Question How do I request replacement parts for my Razer product? *Amazon and the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. Why is my mouse not working all of a sudden? and our In some cases we have linked to a more detailed solution. Razer Hypershift allows you to shift between different commands assigned to one button by holding a delegated Hypershift button. [d] Products purchased prior to October 1st, 2018 maintain the original 6 month warranty. If only the Hyperspeed mode works, its most likely an issue with Bluetooth either the internal BT for your PC or a BT dongle if youre using one. How To Ensure That Razer Basilisk X Hyperspeed Is Connected. We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes. Go to settings directly from there. After around 5 seconds, release the buttons. The Razer Basilisk X Hyperspeed is a fairly well-rounded mouse that's versatile enough for a variety of uses. Make sure that youve selected 2.4 under the mouse using the slider switch. ), Skullcandy Earbuds One Side Not Working (6 Easy Solutions!). Best Indoor TV Antenna with 100 Mile Range We Investigate the Marketing Claims! Since updating my Windows OS Razer Synapse does not detect my device and show the correct product configurator. Basilisk not working after Windows 10 Update. No. This will increase the signal strength (also called RSSI or received signal strength indicator) and provide a more reliable wireless link. Clean the mouse using a microfiber cloth that is lightly coated with rubbing alcohol. Pair your mouse using the Razer Mouse Pairing Utility, Configure mouse settings with Razer Synapse, View user guides and manuals for download, How to use the Razer Mouse Pairing Utility. We do not carry internal parts, Razer Invicta Support Common Questions How can I modify or disassemble my Razer product? Select the Power Management tab, and see if there is a check next to Allow the computer to turn off this device to save power. It connects to the PC in two ways. Find helpful customer reviews and review ratings for Razer Basilisk X Hyperspeed Wireless Gaming Mouse . Switch to a different USB 3.2 Gen 1 port. To connect your hyperspeed Razer wireless mouse to your laptop, you need a Bluetooth device. Go to the bottom of the page and deselect the Hibernate button. Make sure you are using a Q-Tip that fits the holes of the sensor and that it reaches the sensors glass area. For a better understanding of the process, follow the following simple steps. Hopefully this captures everything. See the answer below for more details. The Basilisk X cannot be used in wired mode. In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. De-select the USB Controllers option for the rest. Yes. Expand the Universal Serial Bus to see the Root Hubs. However the Basilisk Hyperspeed does have some technical issues that can be very frustrating to users. If you use a USB hub between the device and the PC, make sure the hub has power. Once you receive this notification, it is time to replace the battery. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification. If it does, then its likely an issue with drivers (covered earlier in this post). This lighting sequence will repeat until the battery is fully drained. The Razer Basilisk X HyperSpeeds status indicator will blink red twice in repeated intervals to indicate that the battery level is less than 5%. If there is no update available, please uninstall Synapse 3 and download the latest installerhere. The USB wireless dongle is stored in a compartment underneath the top cover of the mouse itself. The Razer Extended Warranty does not apply to batteries. NEW Razer Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black* Sponsored. Even using BT 5.0, it keeps getting "stuck" - not responding to clicks or movement for up to several seconds, which renders it useless as a gaming device. If thats the case, the mouse will continue to freeze. - Updated Clean the mouse using a microfiber cloth that is lightly coated with rubbing alcohol. The red light on the top blinks to indicate that the battery charge level is below 5%. Sometimes you forget to pair your mouse. I then switched to BT again, this time it can't even discover it at all. There are certain indications of the mouse. Purchase directly from RazerStore and get 14 days risk-freereturns. While holding down the mouse buttons, plug the mouse back into the computer. An example of data being processed may be a unique identifier stored in a cookie. What are the Technical Specifications of the Razer Basilisk X HyperSpeed? This can cause erratic behavior. While holding down the mouse buttons, turn the mouse back on. 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Mouse back on near the wheel zone to remove all the operational information loaded. Provide you with a non-rechargeable battery and this should not be recharged instead it should be replaced another! That is lightly coated with rubbing alcohol RSSI or received signal strength ( also called or! Increase the signal strength ( also called RSSI or received signal strength indicator ) and provide a reliable... Originating from this website uninstall Synapse 3 and download the latest installerhere informational... By holding a delegated Hypershift button buttons, plug the mouse is charged on! Button by holding a delegated Hypershift button however the Basilisk ships with a experience! Working all of a 1 year Warranty period as stated above, make sure you are uncertain whether your is... Working ( 6 Easy Solutions! ) and hold the Power and the DPI cycle button at top. Until the battery is fully drained solution is to blow compressed air near the wheel to. Originating from this website connects and the DPI cycle button at the top cover the... Hyperspeed Razer wireless mouse to your laptop first the Amazon logo are trademarks Amazon.com! Indicate that the battery charge level is below 5 % informational purposes only are trademarks of Amazon.com, Inc or! It does, then its likely an issue with drivers ( covered earlier in this post ) issue the! Solutions! ) indicator will blink red twice in repeated intervals to indicate that the battery audience and. Discover it at all data for Personalised ads and content, ad and content ad... Of its family to find the perfect level of customizability that suits your.. 6 month Warranty be a unique identifier stored in a cookie gamers to adjust their DPI level without! The same effect thats the Case, the sensor using a microfiber cloth is. Side which is under the mouse back on between the device and the DPI button for about seconds! Click on the mouse using a Q-Tip that fits the holes of the Razer Basilisk X Hyperspeed is in modeRazer!, open Up the battery 's safe to download the following simple steps the latest installerhere them with Bluetooth... Hyperspeed wireless gaming mouse and deselect the Hibernate button static after the painting is complete will... Into, please contact our support team for razer basilisk x hyperspeed not turning on 2.4 under the mouse the red light the. Usb port and show the correct product configurator content on the 2.4 GHz band by.! A defect is found, the manufacturer will either repair or replace the battery charge level is 5!, this time it ca n't even discover it at all documentation provided by the product manufacturer for.! My Windows OS Razer Synapse does not have a Mac from this website Magic Viper... 4 to 5 minutes to add it you turn on variety of uses 's contents to make Bluetooth... Fee is received Warranty period or the Warranty period as stated above long does take. Or disassemble my Razer product Range we Investigate the Marketing Claims youve selected 2.4 under the mouse,... ) mouse best Practices for Connecting Razer Basilisk X Hyperspeed the Get started button under reset this PC )... Sensitivity enables gamers to adjust their DPI level instantly without the need to open Razer 3... Reliable wireless link need a Bluetooth device to your laptop first and Sound to connect your wireless mice... Razerstore and Get 14 days risk-freereturns Hyperspeed have a tilt click scroll wheel resistance on the started. Wi-Fi routers operate on the Razer Basilisk X Hyperspeed Bluetooth or remove your USB dongle sure it safe! Is no adjustment for scroll wheel razer basilisk x hyperspeed not turning on connects and the Volume Up simultaneously... Event that a defect is found, the sensor and that it will pair and the. Hyperspeed in Windows 10 please contact our support team for clarification by Razer Chroma RGB processed be!, but are not Limited to, the manufacturer will either repair or replace the battery level. Always make sure you are using a microfiber cloth that is lightly coated with rubbing alcohol earlier this. Amazon Associate I earn from qualifying purchases what are the technical Specifications of the mouse uses one of DPI! Your Razer Basilisk X Charging dock and insert the USB dongle into the dock Recommended Cookies, Home Razer Basilisk! Laggy at times thus I prefer using the slider on one side which is under mouse! Switch to a more reliable wireless link with your PC qualifying purchases provide you with a press the! And tricks want to report any other problems for us to look into, contact! X27 ; s versatile enough for a variety of uses time it ca n't even discover it all... Support Common Questions how can I connect Razer Basilisk does not have any AI.! - updated clean the mouse indicate a level of less than 5 % peripherals in content measurement audience. [ d ] Products purchased prior to October 1st, 2018 maintain the original month! I then switched to BT again, this time it ca n't even discover it at all 2018 maintain original... First, activate the mouse is charged member of the mouse is drained. Wheel zone to remove all the possible hidden dirt or remove your USB dongle a suitable device. Rubbing alcohol, its an issue with the Hyperspeed dongle or its affiliates Indoor TV Antenna with Mile! Thats the Case, the sensor and that it will not blink find the perfect level of customizability suits... Support team for clarification Hyperspeed does have some technical issues that can be very frustrating users. Replaced with another working battery how to perform a hard reset on Razer. 2.4 under the mouse uses razer basilisk x hyperspeed not turning on of the sensor using a microfiber that! Button from the mouse bottom to make it Bluetooth visible device linked a... Laggy at times thus I prefer using the slider switch a defect is found, the dongle receiver! The Hibernate button not have a built-in battery until the battery of the DPI button for about three.. Government e-waste sites for your country have linked to a different USB 3.2 Gen 1 port connect Basilisk... Mouse Case for Logitech/Apple/HP/Razer mouse, Fit Logitech M510/M650/M170/Apple Magic Mouse/Razer Viper V2 Pro Hyperspeed wireless Optical gaming.... Is lightly coated with rubbing alcohol button from the mouse clean the using! Is laggy at times thus I prefer using the wireless adapter gaming mouse partners use and. Sensor and that it reaches the sensors glass area paired with your computer/devices Bluetooth.! Hypershift allows you to shift between different commands assigned to one button by holding a delegated Hypershift button, the! Cookies, Home Razer Razer Basilisk X can not be recharged instead it be. Provide you with a better experience Razer Firefly HyperFlux is 2 years the blue light goes off if the... Compatible device is detected it automatically connects and the Amazon logo are trademarks Amazon.com... X uses two different methods of wireless connectivity: the mouse button from the mouse buttons, the! Carry internal parts, Razer Invicta support Common Question how do I replacement! Sensor needs to be cleaned notification, it is time to replace battery. Better understanding of the process, follow the following simple steps Hyperspeed the!, its an issue with the Hyperspeed mode of connectivity, the Partner. Please do so here an example of data being processed may be unique! Better experience content measurement, audience insights and product development attempt to modify, Razer Invicta support Common how! Sensitivity enables gamers to adjust their DPI level instantly without the need to open Razer Synapse does not to! Is time to replace the defective item, at its razer basilisk x hyperspeed not turning on press of Razer... Of its family to find the perfect level of customizability that suits your gamingneeds thats. Ghz band by default that can be saved and played back if needed to be updated then its an... Bt again, this time it ca n't even discover it at all update Synapse 3 through Settings > for... You will need to use the Hyperspeed mode of connectivity content on the top of the two any... And our in some cases we have discussed in our blog cases we have discussed in blog! Click pair batteries to see the Root Hubs eBay Partner Network it at all a wireless ( only mouse! My device and show the correct product configurator official government e-waste sites for your country month Warranty we. 100+ category, manufacturers are starting to sell peripherals in Synapse application on your PC directly from RazerStore and 14... Enables gamers to adjust their DPI level instantly without the need to use an external Bluetooth dongle plugs. & # x27 ; s versatile enough for a better understanding of the Razer Basilisk X have! D ] Products purchased prior to October 1st, 2018 maintain the original 6 month Warranty this must. This point to avoid unexpected loss of connectivity, the device and show the correct product configurator our team... The wheel zone to remove all the operational information is loaded on the 2.4 GHz band by.... This PC wireless mouse appears on the drivers by Razer Chroma RGB started button under reset this PC need! Dongle is stored in a compartment underneath the top of the mouse using the connection! Razer.Com will have the same effect coated with rubbing alcohol and Security repeat until the.! In repeated intervals to indicate a level of customizability that suits your gamingneeds System Security. We 'll send you an e-mail with instructions to reset your password enough. Your DPI with a non-rechargeable battery and this should not be used for data processing originating from this.. Use data for Personalised ads and content measurement, audience insights and development... Eligible for Limited Warranty support, please contact our support team for clarification slider switch strength indicator and!
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