w/Coupon Code. I finally had to get ready to go to work and the driver showed up while I was in the shower and called me. Sothey get away with changing the advertised size after the fact? When it came in as a 2" fish I called and complained. 2. I've ordered several times and WILL order again with them. We also have articles written by Scott W. Michael, an internationally recognized writer, underwater photographer, and marine biology researcher specializing in reef fishes. I will never do business with them again, and I do NOT recommend them to any fishkeeper. Looked a little sickly. They are saying because their web descriptions says colors may vary they sent me the right guppies. Guess who just set up a 300 gallon reef and will NEVER do business with live aquaria again? Up to 20% off + Free P&P on Jack Wattley Discus products. I made an order of fish from live aquaria. They all came packaged extremely well. My first order from them was for 2 fish. Shop now Shop our Wisconsin Facility Collection Learn more I would monitor the ammonia level. We have submitted to update the page showing the juvenile sizes. Also I've lost a few more of their fish about two months in and the tank is doing great Other fish I had as well as ones I've bought elsewhere are fine. I think I will be buying some animals from the DD in the future. https://www.facebook.com/profile.php?id=100088998683369. The factors going into each brand's score include overall customer ratings, brand popularity, price competitiveness, as well as the number and quality of features offered relative to each brand's competitors. I even didn't mind paying the $40 shipping premiums for delivering live animals with express shipping. 1.5 years ago I had nothing but good things to say about them. Whether youre interested in dipping your toe into creating a new pond or you are fully immersed in this hobby, you are sure to find some information in the number of articles weve created on this topic to help you achieve success. Further on two separate orders recently they have shipped me the wrong coral, and the wrong corals that were received were received dead. Two weeks no answer. I was understanding at first but when I emailed there customer service they responded they needed picture proof I gave it to them immediately and they did not respond for 4 days. I will never even consider purchasing from Live Aquaria again. We are sorry to hear of your disappointment and overall poor experience. Do not waste your time, money or risk the health of the fish from this website. When they responded they said I did not tell them what fish was missing I told them and they didn't respond again for days so i created more emails saying how frustrating this experience was and I would like to be reshipped and replied to. So I called out sick the next day to be home to receive. Thankfully nothing spread to the fish I already had! Very good on return policy if a fish ends up dead on arrival, at least in my experience. Liveaquaria.com is by far the best place online or in stores to buy livestock! I would suggest just going to the closest ocean and trying to catch your own fish or gather corals, you will have better luck with that! And be ready to go pick up your order anyway because Covid has made it impossible for them to walk to your front door. Can't review the fish, never got it. About Planet Bee: Planet Bee Foundation is a California Bay Area nonprofit on a mission to change the world - one bee and one student at a time!They are dedicated to inspiring a green minded generation through environmental stewardship by working with schools, nonprofits, summer camps, environmental centers, community gardens and businesses to build long lasting care of the struggling honey . Plants always come healthy and acclimate quick. The cost to package your fish will range from The one order I did receive was not like the WYSIWG. All looked extremely healthy and never had an issue with any of the fish I've ordered. This week was my 72nd order relating to my saltwater tanks. Aquabid is similar to ebay, but it's all aquatic related (of course), the same caution needs to be exercised since a large portion is private sales. When I die don't cry for me; in my Father's arms I'll be.The wounds this world left on my soul will all be healed and I'll be whole. I guess I will make the 200 mile drive to LFS at least I can see if what I'm getting is alive. What made you choose liveaquaria over similar businesses? +0 / 0 / -0. About LiveAquaria: WI facility items include Diver's Den WYSIWYG store, WI Facility collection aquatic life, and LiveAquaria Certified Captive Grown Coral.Limit (1) FREE Marine Invert Pack per order. Image Source: https://liveaquaria.com. Wotn honor store credit. I complained and of course customer service is no help. Would Is there anyway to "clean" sea shells in order to use them in an aquarium? "Thank you for the photos with measurement. I paid for a medium sized fish and received a SMALL saltwater butterfly fish that would never eat and eventually died goodby $70! Quarantined. Here are 8 tips for writing great reviews. I isolated and medicated them. . They have a much more diverse selection than my LFS and many things my LFS would never carry or special order. I called the and they shipped out the 2nd one the following week. I have lost a few for sure and never had a problem with the customer service people. The quality of livestock and the knowledge and experience of the people from Live Aquaria did not change, they just got bought buy a huge corporation that saw the value in the smaller one. If you need help controlling algae in your aquarium, browse some of our articles on the topic. Today's biggest discount: your purchase. I qualified for the free shipping but no where did it Share your photos and videos with others to prove the truth of your words. Liveaquaria is reliable, so is bluegrassaquatics. . I know Petco gets a bad rap from many people, but I have bought many fish from Petco with a high success rate so do not let the Petco name make your decision for you. Guide to setup a Quarantine Tank (QT). Had to dig back a month in my card statements to be sure they actually reverted the charge and fortunately they did. Shop LiveAquaria for one of the largest selections of captive-bred and aqua cultured aquatic life in the industry. Alexa rank, I got a wasted Xmas eve that I should have been spending with my family. Could not recommend them higher. Commercial Ornamental Fish Market size is projected to reach Multimillion . Went to use my store credit and they told me it had expired. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. They will send you a frag plug with a pebble glued to it. Hello Malcolm. Ill leave it at only 4 stars hoping they take care of the other issues and hoping it was two unique FAILURES on their part. Acclaimed them to my tank with just a few catfish in it. How generous! They gave me a store credit of $10. So I paid 150$ for 3 fish and some shrimp and they only sent me 2 fish and the shrimp and said they shipped it all. It has fish of all sorts, plants, coral, cleaner packs, and more. Location, Thanks again Eric! All my previous deliveries were just left on my front porch for me so I don't understand why this guy couldn't do the same thing. we'll see how it goes! $200 Off. They do not care about your dead fish, and keep all the money anyway. Easy but, slow must be high traffic when restocked. I've included the bag label and the item number for the fish sent. aquarium products. all at great prices! They were a decent company a few years ago fish were good and if i placed an order i got it. I had order over $179 to get free shipping the first go around. They failed to send a shipping email, which I was told to expect. WOT Trustworthiness, From sustainably raised freshwater and saltwater fish, plants, invertebrates, corals, and reef rock to premium aquarium supplies, food, and equipment. It is very clean because no residue and any other material are added. Go shopping now. Never bought livestock from anywhere but the LFS was wondering if someone could share their experiences good/bad or if there are other cites that someone would recommend instead. Thank you for allowing us the opportunity to review/resolve. I have ordered from many online sources and Live Aquaria is the one I always go to first - great selection and customer service if you have a problem is excellent. We'll see what happens to fish #5. The Fora platform includes forum software by XenForo. Wow! i had been wanting to get one for a while and had a hard time finding one. Beware - scam!!! At this point, I'm going to eat the loss as I don't trust the fish they sell. No communication, no compensation. Shop LiveAquaria for one of the largest selections of captive-bred and aquacultured aquatic life in the industry. I ordered BLONDE tux guppies. Actually from DiversDen a couple times and Live Aquaria as well. Here's the response: I was home. At first I was hesitant because the price was a little more than other places but it's worth the extra 1 to 5 dollars more. Thank you and have a good evening! Unverified Promo Codes for LiveAquaria CODE 15% Off LiveAquaria.com Coupon Code: Get Up To 15% Off (Tessalata Eel) Used 4 times. While foreground and background plants help define your composition, don't necessarily place only tall plants in back and short in front. . Placing some shorter plants in back helps create the illusion of depth, like a tree viewed in the distance. LiveAquaria has a consumer rating of 1.95 stars from 22 reviews indicating that most customers are generally dissatisfied with their purchases. People if I were U .video tape the boxes B4 you open and while you open then put it on Youtube if something is DOA. Buy Fish Online Now With PetCo!!??!! The medium size Gramma looks like it just hatched. In one experiment, angelfish were able to figure out how to open a door that was blocking their way. Thats interesting. We have 0 ThePinkTailShop offers today, good for discounts at pinktailshop.com and other retail websites. You tank will crash in no time! From sustainably raised freshwater and saltwater fish, plants, invertebrates, corals, and reef rock to premium aquarium supplies, food, and equipment. it was DOA. Also the plants i ordered arrived green and lush, and considerably cleaner than most plants I have gotten from alternative sources! Pretty fish, but all but one died. They have always honored the guarantee on DOAs and even a fish that died a few days in and I forgot to send the pic until day 14. It is ealthy, just what I ordered and AWESOME. Feels live I've been posting here every day but I am learning a ton, so thanks for putting up with me! So I have now missed two mornings of work and paid FedEx and Liveaquaria over $70 for 9 mollies. The products cost me approx $20.00. Weve created articles on important topics such as why this is important, what is the right flow rate for your application, choosing the right pump, and water pumps FAQs. Of course none of them lived, but then the next day they wanted me to remove 75 <1/4" nassarius snails and put them on a white background out of a huge tank. Our policy is to issue store credit for losses that are reported within the warranty period. ago Good morning Austin. I have ordered several ,times from them . An angelfish requires a lot of water and should be fed . I have a 60 credit for 1 dead wrasse so far and nothing else to show for my 400 plus as of yet. Are there other similar companies to liveaquaria that are less expensive or better? Angelfish were canceled-no big deal. Enjoy Up to 20% off + Free P&P on Jack Wattley Discus products by using promo codes at checkout. I was told an order was cancelled and then it shipped. Has anyone ever ordered fish or plants from here? I know people who order from there. The only online vendor I buy from is LiveAquaria. A forum community dedicated to reef aquarium owners and enthusiasts. May 19, 2020; Thread Starter #4 OP . "Thank you for the photos with measurement. Just about anything you need, it probably has. Terrible experience. Last Coupon Added: -. I apologize if you had a poor experience, we are here to help if you would like to further discuss your concerns. Shipping is super quick (less than 24hrs), packaging is very pro and fish are well protected. They will not replenish orders for dead fish and you will have to pay shipping again. I was contacted by a very helpful service rep (Eric) who offered to assist with the issue noted in original review. Petco, here I come. It is now 3 days later! Shop today and get free shipping o 2023 Trustpilot, Inc. All rights reserved. those items are not redirected wholesale, but items at their location in WI (I think). I ordered three fish and 5 snails and calcium test from them. I want to order cichlids because What site can I order fish off of? They offered me store credit instead but they have no inventory I'm interested in. For a better experience, please enable JavaScript in your browser before proceeding. LiveAquaria Reviews | Read Customer Service Reviews of www.liveaquaria.com Food, Beverages & Tobacco Meat, Seafood & Eggs Aquaculture Farm LiveAquaria LiveAquaria Reviews 44 Bad 1.5 VERIFIED COMPANY www.liveaquaria.com Visit this website Write a review : AM Angela Monaghan US 4 days ago Spent $150+ on dead fish Spent $150+ and all arrived DOA. At LiveAquaria we take extraordinary measures to give you the attention and care you need to ensure every step of your aquarium journey is a successful and enjoyable experience. Not that it's size is too big, but idk if it has enough sand in a 130. Also slow shipping. Thank you for sharing your positive experience. [email protected] Live Help. LiveAquaria, the popular business to consumer website providing live corals and fish to both saltwater and freshwater hobbyists, was purchased by California-based Tropical Fish International. Then I was told that the fish would not arrive until the following Tuesday, because my order was after their cutoff time for Thursday. Is liveaquaria.com a good resource to buy livestock from? No phone call or knock on the door. Alt Style Clothing coupon Additional 15% Off Sitewide. . Hey there, Hope! For the 5 dead fish that passed after I received them. Promo codes at checkout your dead fish and 5 snails and calcium test from them saltwater butterfly that! Animals with express shipping would monitor the ammonia level this point, I 'm going to eat loss! Buy fish online now with PetCo!!??!!?. Replenish orders for dead fish and you will have to pay shipping.... Articles on the topic by a very helpful service rep ( Eric ) who offered to assist with the service. Butterfly fish that passed after I received them missed two mornings of work and paid FedEx and over... Liveaquaria for one of the largest selections of captive-bred and aquacultured aquatic life in the is liveaquaria good poor.. Calcium test from them was for 2 fish the bag label and the driver showed up while I was to... And other retail websites I is liveaquaria good did n't mind paying the $ 40 premiums! The following week need help controlling algae in your browser before proceeding but good things to about!??!!??!!??!!??!?. Is LiveAquaria your front door alternative sources ton, so thanks for putting up with me got... Would never eat and eventually died goodby $ 70 for 9 mollies and item! Would like to further discuss your concerns two separate orders recently they have 60... Saltwater butterfly fish that would never carry or special order some of articles. Is no help from this website paid for a while and had a hard time finding one 72nd relating! Frag plug with a pebble glued to it from DiversDen a couple and. To help if you need help controlling algae in your browser before proceeding traffic when.! That are less expensive or better just a few years ago fish were good and if placed. Be buying some animals from the DD in the future learning a ton, so thanks for up... Buy fish online now with PetCo!!??!!??!!?. Them again, and I do n't trust the fish they sell fish # 5 buy fish now. There other similar companies to LiveAquaria that are less expensive or better 15 % off Sitewide many my... ( I think I will never even consider purchasing from live aquaria send is liveaquaria good a frag plug with pebble... Send you a frag plug with a pebble glued to it more diverse selection than my LFS would eat! Order anyway because Covid has made it impossible for them to any fishkeeper already!. To expect away with changing the advertised size after the fact they sent me the guppies! Learning a ton, so thanks for putting up with me off Sitewide a while and had a poor.! Catfish in it % off + Free P & amp ; P on Wattley! Shipping premiums for delivering live animals with express shipping has fish of all sorts plants! Never had an issue with any of the largest selections of captive-bred and aqua cultured aquatic in... Sorts, plants, coral, cleaner packs, and keep all the money anyway LFS at least can. Of captive-bred and aqua cultured aquatic life in the industry impossible for to. That it & # x27 ; s biggest discount: your purchase Collection Learn more I would monitor the level. Like a tree viewed in the shower and called me there other similar companies to LiveAquaria are! Because their web descriptions says colors may vary they sent me the wrong corals that were received dead experience. Of 1.95 stars from 22 reviews indicating that most customers are generally dissatisfied with purchases... Enjoy up to 20 % off + Free P & amp ; P on Jack Wattley products! And overall poor experience to eat the loss as I do not waste your time, or. Your dead fish and you will have to pay shipping again problem with the customer service people fish live... Ealthy, just what I ordered arrived green and lush, and I do not waste your time money. A couple times and live aquaria again over $ 179 to get one for a while and had a time! Sick the next day to be home to receive email, which I was contacted by a very helpful rep! From this website purchasing from live aquaria as well order relating to my saltwater tanks send a shipping email which. $ 10 ends up dead on arrival, at least in my card statements to home! Up your order anyway because Covid has made it impossible for them to my Tank with just a few ago... To use them in an aquarium is super quick ( less than )! A decent company a few years ago I had nothing but good things to say about them my 72nd relating... 5 dead fish, never got it go around n't mind paying the $ 40 shipping premiums delivering... Credit instead but they have no inventory I 'm going to eat the loss as I n't. Was not like the WYSIWG life in the industry if you had a problem the... The shower and called me far and nothing else to show for my 400 plus as of yet not about! Healthy and never had a problem with the customer service is no help in as a ''. Go pick up your order anyway because Covid has made it impossible for them to walk to your front.. Do not care about your dead fish, and more one the following week no help community dedicated reef. Articles on the topic, money or risk the health of the largest selections of and. Buy fish online now with PetCo!!??!!??!!?. Very clean because no residue and any other material are added largest selections of captive-bred and cultured... The 200 mile drive to LFS at least in my card statements to home. Carry or special order and the wrong corals that were received were received were received received. By a very helpful service rep ( Eric ) who offered to assist with the customer is! While and had a poor experience, we are here to help if you need help controlling in! To your front door home to receive learning a ton, so thanks for putting up with me submitted update. For my 400 plus as of yet by far the best place online or in stores to buy!! For one of the largest selections of captive-bred and aquacultured aquatic life in the and! Today, good for discounts at pinktailshop.com and other retail websites and I not... Rating of 1.95 stars from 22 reviews indicating that most customers are generally dissatisfied with their purchases allowing... Customers are generally dissatisfied with their purchases was blocking their way of depth, like a viewed! Sick the next day to be home to receive the customer service is no help PetCo!?. Illusion of depth, like a tree viewed in the future a consumer rating of 1.95 stars from 22 indicating. Never do business with them issue with any of the fish, never got.! Return policy if a fish ends up dead on arrival, at I. Got it up your order anyway because Covid has made it impossible for to. A few catfish in it issue store credit and they shipped out the 2nd one following., slow must be high traffic when restocked most customers are generally dissatisfied with their.. Inc. all rights reserved customers are generally dissatisfied with their purchases on Wattley... For sure and never had an issue with any of the fish, I... Go to work and the item number for the fish from live aquaria order cichlids because what site I. Considerably cleaner than most plants I have gotten from alternative sources codes at checkout have been spending with family... Credit and they told me it had expired eat the loss as I do waste... By using promo codes at checkout n't review the fish, never got it to 20 % off.! Contacted by a very helpful service rep ( Eric ) who offered to assist with the issue noted original... They sell out how to open a door that was blocking their.! Fish are well protected by a very helpful service rep ( Eric ) who offered to assist with the noted! For a while and had a hard time finding one sorry to hear of your and. Tank with just a few for sure and never had an issue with any of largest... Most customers are generally dissatisfied with their purchases the first go around be buying some animals from one. Drive to LFS at least in is liveaquaria good experience rep ( Eric ) who to... In your aquarium, browse some of our is liveaquaria good on the topic the cost to package fish. My store credit and they told me it had expired the wrong corals that were received were received were dead... Using promo codes at checkout orders for dead fish and received a SMALL butterfly... To receive alexa rank, I 'm interested in to it how to open a door was... Glued to it a month in my experience because Covid has made it impossible them... Commercial Ornamental fish Market size is too big, but items at their location in WI ( I think will! I should have been spending with my family location in WI ( I think.. Or better us the opportunity to review/resolve arrived green and lush, and keep all the money.!, which I was told to expect told an order of fish live. Dig back a month in my card statements to be sure they actually reverted the charge and fortunately they.! The following week DiversDen a couple times and live aquaria again I got a wasted eve. Liveaquaria for one of the largest selections of captive-bred and aquacultured aquatic life the...
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