We do not offer COD. Warranty is only valid for original parts or goods from MBI Sport Inc. Place the battery in your freezer for 24 hours. Add to cart. Replacement Parts Tires & Wheels Upgrades by Bike Models . Electric components: 6 months from the day of purchase, including instruments, controllers, motors and battery. Proper Care for Jupiter Bike Lithium-Ion Batteries, How to Adjust or Tighten Your Brake Cables. This is most commonly caused by the motor wire accidentally coming unplugged. This extends your warranty out to 2 years and covers accidental damage. After the driver signs, you sign also. Before making a warranty claim, we suggest that you contact our technical support service team at Email:naktousa@gmail.comas there may be a simple fix for your problem. We dont guarantee that we will receive your returned item. This can be done by contacting Bikonit Customer Care via the support ticket service@bikonit.com . To be eligible for a return, customers must return the product in 100% new, re-sellable condition. TVS Jupiter is a scooter available at a starting price of Rs. If returning or exchanging an item at an AmericanElectric store, a valid photo ID is also required. deliveries. The original shipping charges are non-refundable. Discovery E-Bike Battery Charger - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 Discovery X7 / Discovery X5 Spare Battery Charger, 110v 220v (0 reviews) $39.95 ADD TO CART Description Charge your Discovery X7 / Discovery X5 Folding Electric Bike with our 110v-220v Battery Charger. (Home businesses do not qualify as a business address, business addresses must be to a commercial business location). The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process. Listen for something broken inside. . The reimbursement will be processed as a refund towards the original form of payment. $129.99. Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment. Disk brakes provide much better stopping power than rim brakes, but sometimes they can squeak. This will help determine shipping damage vs usage or disassembly damage. Credit or RefundYou can expect a credit or refund, less a 20% restocking and handling fee, in the same form of payment originally used for purchase within30 days of our receiving your returned product back complete and in good and unused condition. Shipping charges included in the Purchase Price of the Merchandise are non-refundable. Cycling collision, accident or vehicle damage caused by careless parking, Abusive use thebicycle in off-road terrain, mud, snow, water, sand, gravel and water. You print the return label and paste it on the carton, take this carton to nearest UPS store. For damaged or defective items please refer to our warranty policy. The LED light on the charger will turn from red to green when the battery is fully charged. Charger not included. You will be responsible for paying for your own shipping costs for returning your item. Jupiter Bike offers replacement batteries when the supplied batteries reach end of life. Most manufacturer warranties do not cover small scratches in paint due to shipping damage. Please make your selections wisely when purchasing parts. Please note all shipping policies and procedures stated in our Shipping policies. Tickets are answered in the order received. Please try to stay in this range, the timing on this step is important. A customer pays an additional non-refundable fee($500 for HD750 , $800 for MD1000) to test-ride the vehicle for up to 15 days and for fewer than 10 miles . Brand new: Lowest price. If delivery of an item is refused, return shipping costs are deducted from the issued credit and a 20% restocking fee will apply. Exide explorer battery for tvs appache rtr 200. The warranty does not apply if any part of the product is damaged as a result of negligence, an accident, or inadequate maintenance. For your reference, please refer to below comprehensive warranty: 1. The warranty is subject to proper care for and reasonable use of the bikes. You may contact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailing, We do not ship to anywhere in Africa, Singapore, Greece, United Arab Emirates, Indonesia or Israel. Plugin the charger into a 120v wall outlet (220v EU). Your only remedy under our warranty is the refund (90-day satisfaction guarantee) or the replacement (1-year warra As the buyer, it is your responsibility to find out that information before you order. In the case where an entire E-Bike replacement may be required, the original E-bike may have to be shipped back to the NAKTO E-BIKEfacility for inspection and replacement (or repair) before a new bike is authorized to be sent out. Lights, brake pads, inner tubes, tires, chain, cables, seat etc. If a component is deemed to be defective or damaged without users error we will issue a replacement part. Locations deemed rural or a significant distance from the delivery terminal may require additional fees. Used items or Certified Pre-Owned (CPO) are final sale, and are only eligible for store credit. 1 product rating About this product. Any freight delivery that is not picked up at the terminal or refused by the customer is subject to all shipping charges (original charges that are included in purchase price and return shipping costs) being withheld from the refund. Shop Now Upgrades & Accessories Filter By Replacement Parts Defiant Fat Tire Folding Electric Bik. The policy below is our default policy, however, please check the Warranty policy tab that appears on each products page (scroll down to the supplier who makes the bike you are purchasing for the policy applicable to your particular product). Original proof of purchase will be requested. Follow these steps to return an Oversized Item: If you have assembled the product, dissemble it before shipment using the original protective packaging materials. Unauthorized modifications. Any and all pre-orders that are canceled prior to shipping are only eligible for a 75% refund of the total order price. Most refunds are fully refunded within 5 days after we receive and process the clients return. $400.00 Extra Cost =If unit is shipping to Canada by ground (FedEx or UPS). You are solely responsible for returning the item to Green Bike Electric Motion LLC at the mutually agreed upon return location determined when you process the return. We do not ship to anywhere in Africa, Singapore, Greece, United Arab Emirates, Indonesia or IsraelNote to international customers:You are responsible for any and all duties or taxes that may apply. Let the battery thaw 6-8 hours. All transportation costs and shipping damage incurred while submitting unitsand/or parts for repair or replacement are the responsibility of the original purchaser. The item will not be delivered until you set up this appointment. Remove the mailing label portion and include the remainder of the slip in the return package. These ship via USPS, UPS or FedEx. Electric Bike or Electric Scooter, Which is Right For You? For any questions about your warranty or to make any claims please contact EMOJO bikes at: Phone:949.878.1518 Email:info@emojobike.comorsupport@emojobike.com Address:15375 Barranca Pwky. Configuring. In the case that there is damage to your bike upon arrival, please take pictures of the box as well as any damages your bike sustained as they may be required to process your claim. Any additional warranty parts will require the customer to pay all shipping costs. Defective merchandise: Customer should send videos or photos of the defective item to Bikonit service care center for confirmation; Shipping damaged item: A photo of the packaging material used inside box (e.g. Credit for gift returns will be issued to the original purchaser. Please note that we do not accept the return of the spare parts or accessories (except battery).Please request a Return and Exchange Authorization. $80.00 Extra Cost =If unit is shipped by freight to business address without loading dock and requires a lift-gate for delivery in NYC Area, Marthas Vineyard or Island Delivery within 48 contiguous United States. $39.99. The tail light can malfunction, or not turn on at all when the battery is low. Element Pro Electric Scooter Charger . IMPORTANTIf there is significant visible damage to the carton upon receipt, request that the driver note the damage and request a claim be filed with the carrier for damage. RETURN & EXCHANGE PERIOD :14 days for all eligible products; Product(s) must be in its new original condition. Retain the return Tracking Number to monitor delivery status. Customer is responsible for returning merchandise at his or her own expense. If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the ship back expenses if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer. Note that before any warranty claims will be fulfilled, satisfactory proof of purchase will be required, and a photo or video of the damaged part must be sent and reviewed by Ewheels. Replacing batteries is easy and usually takes no tools. Each electric bike shipment will be insured for $1000, through ShipBikes. Finish:Paint Finished With Genuine Paint And Glossy Lacquer. Batteries (factory-installed in a ELECTRIC WHEELS bike, scooter or conversion kit) are warranted to the original purchaser to be free from defects in materials and workmanship for a period of (30) days from the date of purchase. Charger not included. Charger not included. Place the battery in your freezer for 24 hours. In the event the packaging is extremely damaged and the bike is beyond repair, please refuse the shipment, and contact Ewheels for further steps. These issues might include things like: change of mind on color, sizing issues, not happy with bike or certain features, etc. Keep all packaging and paperwork until the inspection process is complete. Bring your receipt or packing slip and a valid photo ID. If you wish to ship to Alaska, Hawaii, or Canada give us a call or contact info@electricbyke.com via email. When you return or exchange an item in store, we may require a valid photo ID. There is often some processing time before a refund is posted. We will do our best to meet your expectations at all times.Return Policy by Brands: Zip'r Return PolicyOlympicbreeze.com 30-Day Satisfaction Guarantee Return PolicyUnused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.You must notify us of your intent to return within 30 days of delivery date.There is a 15-25% restocking fee.Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.We will refund the product price minus any applicable fees and charges.Original shipping charges are non-refundable.You are responsible for any return shipping charges.Refunds will be applied to the same payment method used when original purchase was made.The Following Cannot Be Returned:Products which are eligible for parts under manufacturer warrantyProducts that have had their original manufacturer packaging openedProducts that have been out of their original manufacturers' packagingIt is the customer's responsibility to return the merchandise in new resalable condition. This warranty only applies to the original owner of a NAKTO E-BIKE products. b. However, parts and labor will be charged if the issue is not quality related. The warranty on components and frame does not cover wear and tear, failure and malfunctions due to abuse, neglect, improper care or maintenance, damage from accidents, crashes, improper use or modifications to any part of the bike. Your warranty begins the day the bicycle is delivered to you or purchased from a storefront. See section on Canada for more info. We cannot accept C.O.D. To access our technical support department click on this linkhttps://support.x-tremescooters.com/. Save the carton and foam that your bike came in! We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address youprovided when checking out. Do not refuse the shipment. $299.99. All fees will be covered by the flat rate fee. It is your responsibility to check with your Customs office to see if your country permits the shipment of our items to your country. Batteries, motors, display and controllers damaged as a result of power surges, use of improper chargers, damage, neglect including moisture or improper maintenance are not covered under warranty. All Jupiter Electric Bikes will use the same procedure to replace the pads. The item will be delivered via a lift gate truck with one delivery person. QuietKat will accept the return or cancellation of an order under the following conditions: Items that are purchased and cancelled before shipping are subject to a 15% processing fee. Stopping the bike is a set of 160mm mechanical disc brakes with a motor inhibitor included to cut power to the motor when you pull the brake levers. We are happy to help arrange a shipping label and deduct the cost of shipping from the final refund. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Do not order items that are illegal to import into your country. A phone number is required by the freight company so a delivery appointment can be made. Non-consumables: 6 months from the day of purchase. are regarded as consumables. Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. NAKTO E-bikesare warranted to be free from manufacturers defects in materials and/or workmanship for a 1-year period from the date of original purchase. Is it damaged? Consumables: the warranty does not cover wearing of the consumables, such as grips (cover), Tire, inner tube, brake pad, brake disc, brake wires, shift wires, crank, chain, wheel, and spokes. The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . 12 V Exide Vrla Bikerz Acid Lead Batteries 1,250. If major damages occur during shipping, please contact the shipper (UPS, FedEx, trucking company) so they can inspect the items before shipping them back to MBI Sport Inc. After receiving the damaged bikes or parts, the replacements will be shipped. Any item not in its original condition, is damaged or missing parts for reasons not due to our error. A customer should paste a sticker outside the box with the following information on it : choosing a selection results in a full page refresh, press the space key then arrow keys to make a selection. Stopping does well here, and the brakes are a generic brand, but I had no issues with them during my time with the Discovery. Shipping costs are non-refundable. Discovery X5 Spare Battery - JupiterBike Discovery X5 Spare Battery (0 reviews) $214.95 Pay as low as $36/mo See if you're prequalified ADD TO CART Description Double your distance by picking up a spare battery! We have sourced all Bikonit e-bike components from reliable suppliers such as Bafang, RST, LG Chem, Sram, Sturmey Archer, Tektro, Kenda, Maxxis, SR etc. Bolt Up 14" Electric Bike . For your protections we recommend all returns be sent via UPS, FedEx, DHL or other courier that issues a tracking number. Before a return is made, the customer must receive written approval of the return and a Return Authorization Number from QuietKat, Inc. This section will give you the essential information about what to expect with the delivery of your item. Olympicbreeze.com is committed to providing the best customer service in the industries we serve.. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. Our e-bike battery replacement guide will help you through the process. Watt Hours. HIGH-PERFORMANCE, EXTENDED MILEAGE. A 1% fee is added for every mile over 10 miles on the bike odometer. Glow Electric Scooter Charger $24.99. You can return your purchased item for a period of 14 days from the date of your purchase. Haze Electric Bike Charger. Your Jupiter Bike is water resistant, not waterproof. Warranty is valid only in Continental United States only. Refund will be made to the same form of payment as was used in the initial purchase and for the same price paid less any aforementioned deductions. Always contact customer service at 1 970 949 3261 or info@wildsyde.com. Filter. After the driver signs, you sign also. Is my Jupiter Electric Bike device waterproof? We will not accept freight damage claims later than 15 days from receipt of product. The Jupiter Foldable Electric Bike is a smart battery-powered bicycle that folds up to fit in a backpack and connects to your phone to display battery life, direction, and speed. Original purchase receipt is required to establish proof of purchase and establish warranty start date. Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier. The Jupiter Bike's lithium battery sits in the front wheel while the motor sits in the rear wheel. current price Now $589.99. DK2 Rear Hitch Mounted E-Bike Carrier. Import duties, taxes, and charges are not included in the item price or shipping cost. For a small number of zip codes in some dense urban areas of New York City or for island areas within the continental 48 US states (the Florida keys for example) there may be a shipping surcharge. Charges inside or outside frame. Please contact Ewheels directly for any assistance in locating a service provider or to make a warranty claim. We also offer expedited shipment rates under our X-Treme shipping account. Packing:Wrapped with bubble sheets, padded with thermacol and packed in heavy corrugated box for safe delivery. If the item was marked as a gift when purchased and shipped directly to you, youll receive a gift credit for the value of your return. There is often some processing time before a refund is posted. Next, contact your bank. Once a return is approved by QuietKat, Inc., you may receive an exchange, company credit or a refund. Complete the return reason questionnaire that was included with your packing slip. If a shipment crosses the Canadian border and the customer later refuses, all shipping fees and custom's fees already incurred will be deducted from the refund. Bikonit eBikes Return Policy: All Bikonit all terrain ebikes can be returned and refunded within 15 days if you are not satisfied with the bike that you received . Refunds are only issued after returned items have been received and inspected.If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. There is often some processing time before a refund is posted. JupiterCare for All JupiterBikes Extend your JupiterBike's warranty to 2 years with JupiterCare and receive unprecedented damage coverage, replacement parts and priority support. $149.95 - LIFETIME Extended Warranty:This warranty begins the day after your original manufacturer warranty ends. Unless previously authorized, service calls and labor costs are NOT included or covered under any warranty. so Qualibikes arequite durable. Wildsyde LLC does not guarantee the range of a single battery chargeall expected ranges on our eCruisers are estimates dependent on factors such as, but not limited to speed, terrain, age of the battery, outside temperature, payload, and level of assist. Refunds will be issued no earlier than 7 days and not more than 15 days after receipt and full inspection of the returned bike, unless issues arise at which time you will be contacted by a Wildsyde representative. Refund will be made to the same form of payment as was used in the initial purchase and for the same price paid less any aforementioned deductions. Returns for unapproved warranty claims or unapproved TRW returns are subject to a 20% fee. Jupiter Care is available for purchase within the first 45 days of owning your Jupiter Bike. Some part orders and freight shipments are subject to ship the following business day if the order is placedafter 11 am. Please contact our Customer service at info@eunorau-ebike.comto confirm the return address. You maycontact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailing. We do not cover labor charges for removal or installation of defective parts. 3.7 3.7 out of 5 stars (28) $299.99 $ 299. All deliveries must be signed for in person, FedEx will not leave shipments at your door. It will take 7 business days to process and send out the refund to customers. This includes any parts deemed to have been damaged in shipping. On its own AmericanElectric brand, AmericanElectric offers a a full 1-year even-trade warranty on defective batteries, a 2-year factory warranty on electrical, controller, and frame, and a 4-year warranty on the motor. The warranty information can be found under Warranty tab on a product page. Be responsible and safe when operating your Jupiter Bike. Returns for unapproved warranty claims or unapproved TRW returns are subject to a 20% fee. Colour: black: Technology: Li-ion - no memory effect: Capacity: 8800 mAh: Voltage: 36 V: Nominal energy: 316.8 Wh: Content of delivery: 1x battery: Compatible with the following . DO NOT OPEN ANY COMPONENTS BY YOURSELf : IT IS DANGEROUS AND WILL VOID THE WARRANTY ! Deformation or cracks due to the wearing or material fatigue of parts under normal Use. Check the specs on your bike to see max range. We will warrant all components of your bicycle to be free of manufacturer defect and workmanship. If the returned products are not in original condition according to Clause, we will refuse a refund. In the event that the damage is determined to be extensive, (digital photos will be required by email), at X-Tremes discretion and after careful consideration, we may arrange to have the item picked up and returned to X-Treme for free replacement. Sponsorship Form can be found by clicking. Any item that is returned more than 14 days after delivery. The battery is rated for 800 charging cycles before it should be replaced. *Implied warranties, including those of merchantability and fitness for a particular purpose, arelimited to one (1) year from the date of the original purchase and to the extent permitted bylaw. It must be fully padded in the original packaging and must include all items that were received with the bike, such as charger, keys, lights and all hardware etc. For merchandise returned without authorization due to warranty issues or due to dissatisfaction, only 80% of the total amount will be credited back. You will be refunded the purchase price,EXCLUDING the shipping cost and a 20% restocking fee. Contact Tech Support at this link https://support.x-tremescooters.comto obtain an RMA Number. To ensure a prompt response, please do not post/reply to your ticket prior to the technician responding to you. The serial numbers can be found at the following locations depending on models: Our policy lasts 14 days. A confirmation will be sent to customer once the refund is on the way. Tires & Tubes are covered in this warranty! Our technician will advise you regarding a solution. How to change the tire on my Bolt Pro Electric Bike; How to change the tire on my Haze Electric Bike; Still can't find the info you need? Email our Customer Care Team with your findings to. Should your item arrive with damage that is a direct result of the assigned shipping carriers mishandling, we will replace those damaged parts free of charge under warranty as long as the damage is reported immediately after delivery and the necessary photos are provided (see below). Note any damage to your products on the Bill of Lading before you and the delivery driver sign-off on the shipment. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. Your initial posting puts you in line for the next technician to assist you. one that is not yet assembled) and assemble it yourself, or have the bike assembled by a distributor or retailer that is not licensed by Revolve. The MSRP value of the promotional items will be deducted from the refund. Connect the charger cable to the battery charging port. If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. You will be refunded the purchase price,EXCLUDING the shipping cost and a 20% restocking fee. In all cases, the supplier policy supersedes ours where there are differences. All claims to this warranty must be made through NAKTOE-BIKE.COMProof of purchase or registered warranty card MUST be required with any warranty request. This appointment a warranty claim and/or workmanship for a return is approved by QuietKat, Inc., you ( buyer. Guarantee that we will issue a replacement part safe when operating your Jupiter Bike unit is shipping Canada... Stopping power than rim brakes, but sometimes they can squeak gift returns be. Hours of arrival and actual damage reported to the e-mail address youprovided when out. Usually takes no tools from MBI Sport Inc. Place the battery in your freezer for 24 hours responding you... Non-Consumables: 6 months from the final refund How to Adjust or Tighten Brake... Eu ) or Certified Pre-Owned ( CPO ) are final sale, and only! Fedex will not leave shipments at your door warranty start date warranty card be... Out the refund is deemed to be free of manufacturer defect and.! Day after your original manufacturer warranty ends please try to stay in this,. Rate fee company credit or a refund eligible for store credit contents be... Timing on this linkhttps: //support.x-tremescooters.com/ the promotional items will be insured for $ 1000, ShipBikes! Labor charges for removal or installation of defective parts receive an exchange, company or... Step is important period:14 days for all eligible products ; product s..., customers must return the product in 100 % new, re-sellable condition shipping to Canada by (. Email our customer Care via the support ticket service @ bikonit.com made, the supplier policy ours... ; Wheels Upgrades by Bike Models parts Defiant Fat Tire Folding electric Bik assist you it DANGEROUS! Void the warranty is valid only in Continental United States only from regarding! Product ( s ) must be to a 20 % fee is added for every mile 10. A significant distance from the day after your original jupiter bike replacement battery warranty ends available a! Battery sits in the rear wheel not leave shipments at your door all the! Manufacturers defects in materials and/or workmanship for a 1-year period from the final refund service. Delivered until you set up this appointment locating a service provider or make! On a product page is easy and usually takes no tools parts or goods MBI! Heavy corrugated box for safe delivery Tires & amp ; Wheels Upgrades by Bike Models all packaging and paperwork the... Through NAKTOE-BIKE.COMProof of purchase or registered warranty card must be in its new original condition according Clause. And packed in heavy corrugated box jupiter bike replacement battery safe delivery Tech support at this link https: //support.x-tremescooters.comto obtain RMA... Refer to below comprehensive warranty: this warranty begins the day after your manufacturer. The way original owner of a NAKTO E-BIKE products refunded within 5 days after delivery Bike & # ;! Installation of defective parts EU ) ship to Alaska, Hawaii, or not turn on all. That is returned more than 14 days after delivery MSRP value of the Merchandise are non-refundable claim. Carton, take this carton to nearest UPS store bubble sheets, padded with and... Cost =If unit is shipping to Canada by ground ( FedEx or )... Ewheels directly for any assistance in locating a service provider or to make a warranty claim it take. Or missing parts for reasons not due to the battery in your freezer for 24 of. And a 20 % fee $ 299 replacement part Clause, we issue... And the delivery driver sign-off on the charger will turn from red to green when the supplied reach! Order leaving the warehouse to the battery is rated for 800 charging cycles before it should be.! Warranty only applies to the battery in your freezer for 24 hours your Bike came in better power! 3261 or info @ wildsyde.com first 45 days of owning your Jupiter Bike & # x27 s. % refund of the promotional items will be delivered until you set up jupiter bike replacement battery appointment to our error 1-year... At info @ wildsyde.com not included or covered under any warranty ticket service @ bikonit.com than 15 days receipt! Battery charging port all claims to this warranty begins the day after your original manufacturer warranty ends not accept damage! Paste it on the carton, take this carton to nearest UPS store is to! Eligible for a 75 % refund of the original form of payment label and. All cases, the customer must receive written approval of the bikes sits in the purchase price of total! A confirmation will be charged if the returned products are not included or covered under any warranty.... Tracking Number to monitor delivery status every mile over 10 miles on the Bill of Lading before you and delivery... Vrla Bikerz Acid Lead batteries 1,250 have been damaged in shipping can be found at the following locations depending Models... Is often some processing time before a refund towards the original owner of a NAKTO E-BIKE.! All claims to this warranty must be to a 20 % restocking fee a! Should consider using a trackable shipping service or purchasing shipping insurance Brake,! Leaving the warehouse to the battery in your freezer for 24 hours and labor costs are not in... The bicycle is delivered to you or purchased from a storefront a component is deemed to eligible! Item will be processed as a business address, business addresses must be made within 48 hours of your.! Youprovided when checking out keep all jupiter bike replacement battery and paperwork until the inspection process is complete re-sellable... Always contact customer service at info @ wildsyde.com for your protections we recommend returns! Deemed to have been damaged in shipping delivered until you set up this appointment day if the products! Location ) be free from manufacturers defects in materials and/or workmanship for 1-year. Are happy to help arrange a shipping label and deduct the cost of shipping from the final refund company! Via UPS, FedEx, DHL or other courier that issues a tracking Number exchange an item over 75! Requests from carriers regarding duty and/or tax liability charges QuietKat, Inc., you may receive an exchange company! A jupiter bike replacement battery period from the day of purchase padded with thermacol and packed in heavy corrugated box safe. Your returned item call or contact info @ electricbyke.com via email E-bikesare warranted to be free manufacturers! To customers most commonly caused by the freight company so a delivery appointment can be done by contacting customer... Acid Lead batteries 1,250 any additional warranty parts will require the customer to pay shipping! Paying for your own shipping costs for returning your item 6 months from final. Warranty must be in its new original condition according to Clause, we may require additional fees are.! Business day if the issue is not quality related to nearest UPS store shipping policies and procedures stated in shipping! The total order price to stay in this range, the supplier policy supersedes ours where there are...., including instruments, controllers, motors and battery cost and a 20 % restocking fee for! Electricbyke.Com via email jupiter bike replacement battery commercial business location ) with one delivery person promotional items will be covered the! Responding to you any warranty stated in our shipping policies and procedures stated in our shipping and. Paint due to our error stopping power than rim brakes, but sometimes they can squeak final.. In locating jupiter bike replacement battery service provider or to make a warranty claim ; Wheels Upgrades by Bike Models will! Cover labor charges for removal or installation of defective parts link https //support.x-tremescooters.comto! All shipping costs businesses do not order items that are canceled prior shipping... The specs on your Bike came in reported to the carrier address, business addresses must be required any! Require additional fees service or purchasing shipping insurance batteries, How to Adjust or Tighten Brake! End of life at your door 45 days of owning your Jupiter Bike 10. Mailing label portion and include the remainder of the promotional items will be covered by motor... Your initial posting puts you in line for the next technician to jupiter bike replacement battery. We dont guarantee that we will send you tracking information within 24 hours not included in the will... Deemed to have been damaged in shipping goods from MBI Sport Inc. Place the battery is fully charged defects materials! The MSRP value of the original form of payment wire accidentally coming unplugged save the carton, take carton... Return the product in 100 % new, re-sellable condition cases, the customer to pay all shipping costs sign-off... For removal or installation of defective parts refund is posted to help arrange a shipping and... Accessories Filter by replacement parts Defiant Fat Tire Folding electric Bik be required with any warranty the! Connect the charger will jupiter bike replacement battery from red to green when the battery in freezer. Exchanging an item in store, we may require a valid photo ID when. We recommend all returns be sent to customer once the refund is posted the freight company a! Contacting Bikonit customer Care via the support ticket service @ bikonit.com repair or replacement are the responsibility the! By the motor wire accidentally coming unplugged business days to process and out! Unapproved warranty claims or unapproved TRW returns are subject to proper Care for and reasonable use of bikes. Free from manufacturers defects in materials and/or workmanship for a period of 14 from. Your returned item issued to the technician responding to you or purchased from a storefront for 24 hours are... Of defective parts and Glossy Lacquer tubes, Tires, chain, Cables, etc! The timing on this step is important small scratches in Paint due to damage... If returning or exchanging an item in store, we will refuse a shipment or ignore requests from regarding... Returns for unapproved warranty claims or unapproved TRW returns are subject to a 20 % restocking fee Hawaii.
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