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superdry return policy uk

The brand will not accept exchange requests for one product with another. Does Walmart Accept EBT? The brand does not allow returns for vintage stock as they are sold as they seem. These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. DoNotPay offers a wide range of services apart from Chargeback Instantly UK. You can find your closest Superdry store by clicking here. Please note due to hygiene reasons, we . XL\l+ L%u-eAaH?l0' }]Z4aXi:&;j2s?mS=[n. Gift Vouchers only valid for purchases on www.superdry.co.za. It is very important when you return an item that we know the order number to which it relates and your details. You can find your local drop-off point by clicking the . 2 0 obj Open Search My Account Wish List 0 0 items in your basket Superdry Return Policy Superdry makes scheduling product returns easy. But, without knowing the process and exception cases how will you do it? If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost. Create New Return. 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 11:00 - 18:00. . Customers have up to 6 years to make a claim for an item theyve bought from you (5 years in Scotland). Restrictions apply, see https://www.superdry.com/terms-and-conditions for full T&Cs. top 20 stores with the best return policies. 7. So, we dug in and we compiled everything you need to know about the Superdry return policy below. So, what happens if you decided to buy an item at Superdry? <> As soon as they complete the process, you will get an email. By clicking on one of the below buttons, I subscribe to the newsletter. Sit back and relax while we do the work. The vintage stock is original and has a slightly lighter color in terms of its look. The Superdry return policy gives you one month to return your order for a full . In case you bought the product using a promotion, there are also different solutions: Designed using Creattica. Save with these Superdry Promotional Codes and Coupons UK verified on ANSA, such as 10% Superdry discount code. You may also want to check out Levis & YesStyle return policy. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. They will only accept changes in certain cases. We use some essential cookies to make this website work. Superdry will contact you if there's no reason why the refund is not possible. They do not cost charge for the purchase you wish to return. Fill out the necessary information and start your returns. City, State/Province, Zip or City & Country Submit a search. V/_|3|>vM/'w`w/_7"#l^jw?.+l/`C7)F"%]x.g,A g7v;'I{O8XbuEaJz~e7 y*,}bMI)t cT#X$ER/`IjVUZM+)B?5uRxo/"x`(e5)QDP We are happy to accept your return or exchange, provided that: Refunds will be presented in the original method of tender, provided that: Get behind the scenes access to campaigns, collaborations, new products and sales, plus save 15% off your first online purchase. According to the Superdry return policy, you have different options to return a product: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. The majority of these reasons narrow down to the shopper's decision. Unfortunately, this is not something that Superdry guarantees outrightly. 2. What are the Criteria for Superdry Return Policy? If your purchase is made internationally then the return cost is your responsibility. IU(nk If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. 1. Superdry follows a '30 day no questions' asked return policy online. This could be a sales receipt or other evidence such as a bank statement or packaging. Superdry PLC is a UK-based brand clothing company that carries the Superdry label. endobj . <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.52] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. 6. . We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). As soon as it has been processed you will receive an email to confirm. You can return a gift by providing a gift receipt online or in-store. We are unable to make exchanges for online purchases. Please ensure that you log a return for the promotional gift to ensure that your return is processed without delay. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Sale of goods and services and data protection. When you are not totally satisfied with the product you bought, you surely will think of returning it. It will take 7-10 business days for Superdry to process your refund. Superdry Plc Unit 60 The Runnings Cheltenham Gloucestershire GL51 9NW. ;jClk)( Mao^caI0ha} You can solve all kinds of issues with our services, including: Sign uptoday, and let's help you get your Superdry refund in the easiest way possible. Can I make Superdry postal returns for in-store purchases? Guide for Groceries, Amazon Fresh & Whole Food Items, Does Dollar General Take EBT? Refund will only be processed on the card used for the transaction. Since Superdry wants to ensure that all their customers are happy with their purchases, they allow you to return an item within 28 days of receipt. You can ask the customer for proof that they bought an item from you. The label will be valid for 7 days from the date that the return is generated in the portal. If in any case, you lose the original receipt, you might have a confirmation email. This confirmation will be sent to you within 3 working days after we receive the shipment. We'll send a return slip to you. No cash refunds Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. They will give you a return confirmation through email within 3 business days.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Superdry holiday return policy accepts Christmas returns. You can request the purchase for returns between 18th October 24th December till 31st January. Superdry reserves the right to alter these terms and conditions on reasonable notice. The full list of steps to take can be found here. Any form of Superdry discount or promotional codes used will not be eligible for refunds, returns or exchanges. Online: You can easily return your order by visiting the online portal of Superdry. Once the product is shipped to the warehouse, the employees will verify it and check it. 8080 872 872 10:00am to 7:00pm IST, operational every day. T: 0870 889 3102 Further, you will be asked about which product you wish to return. Return to Nav. Enter the order number, postcode, and email, and select proceed. We have helped over 300,000 people with their problems. Find the Chargeback Instantly product on DoNotPay. Online: You can easily return your order by visiting the online portal of Superdry. The whole process might take 3-5 days and only after that, the credits will reflect in your account. Nov 3, 2022. In respect of merchandise purchased using a gift voucher, the refund will be done in the form of a gift voucher. Enter all relevant information, such as the reason for a return, product serial number and so on. They do not have to provide a reason. No, you cannot return a vintage item back to the store. Privacy Policy and I consent to the processing Superdry allows its shoppers to seek refunds for their purchases if they've changed their mind about a particular product or want to buy another product. All Products (irrespective of the restrictions set out below under the heading "Non Returns"), but subjects to this returns Policy, may be returned if they are delivered in error or do not match the sample or description of the Products on the Site as at the date of placing an order. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. Wait for a confirmation email once Superdry has refunded your money. Take a look at how you can return a kindle book. I acknowledge I have read and understood Superdry SUPERDRY_12345678). We're a company registered in England and Wales with company number 07139044. 4. If the product sent to the Superdry's warehouse does not meet the terms and conditions of Superdry's return policy then it will be sent back to the customer. Find your nearest Superdry Store in United Kingdom. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. B+=u9~y_ *RQlQvqz@4~zn0L C We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Don't worry if you don't have a printer; print in store options are available! Please return your item(s) to us using our online Returns Portal. You can read our full privacy policy (which incorporates our cookie policy) here. Returns are applicable to full priced items only. u)Iv4RGSPsPiN&/Iv9v 5`5*$r?QwmvY$ 08I{df\?~{LocF&A"z^azbAC]L!/u&V`, oX~CJx`OAHUVMbGdKB[Y(UuYX{$Q%(fx<2{4qx[ All Superdry . Discover the Consumer Refund Service and what they can do for you. %PDF-1.7 Simply use their online return portal to get started. While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. You must offer a full refund if an item is faulty, not as described or does not do what its supposed to. Return by post (Republic of Ireland) You can also easily return all or part of your order by post for free, just follow these instructions: Print your Free returns label by visiting your Order History in "My Account" when logged in (for UK and Republic of Ireland only), or clicking the link in your order dispatch email. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Product Specific Policies: Your statutory rights are not affected. SPEND OF $100, 107 North Bridge Road, Funan, #01-06, Singapore 179097. If you wish to return a product, we request you to pack it in the original box along with the original invoice. Refunds will be processed to the original payment card. We can help you get refunds from various service providers, including: It doesn't matter what kind of refund or chargeback you're pursuing. According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. You can override all the hurdles associated with your Superdry refund with DoNotPay. All you have to do is follow the steps provided below, and we'll help you receive the refund you deserve. We do not allow returns, exchanges or refunds on sale items. Returns can take up to 10 working days to process from the date they arrive at our warehouse. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. Does BJs Accept EBT Card For In-store and Online Purchases? Enter your full order number, including any text, in the designated box (e.g. 3. <>/Metadata 930 0 R/ViewerPreferences 931 0 R>> knew an item was faulty when they bought it, damaged an item by trying to repair it themselves or getting someone else to do it (though they may still have the right to a repair, replacement or partial refund), no longer want an item (for example because its the wrong size or colour) unless they bought it without seeing it, personalised items and custom-made items, for example curtains, perishable items, for example frozen food or flowers, unwrapped CDs, DVDs and computer software, told you theyve accepted it (having had enough opportunity to inspect the item before confirming theyve received it). 6. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. 2. They have another 14 days to return the goods once theyve told you. You have accepted additional cookies. For private shareholder enquires please call the shareholder helpline. Find up-to-date store information and services to shop your premium authentic style this season. Free. To help us improve GOV.UK, wed like to know more about your visit today. After inspection we will confirm if the merchandise is in acceptable condition or not. Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. Here is Everything You Should Know [Updated], Ensure you request a return within 28 days, Necessarily have an original invoice and the original packaging, The product must not fall under exclusions, As long as the product has a valid price tag it will be acceptable for a return, special offers or clearance sales on the website, Advertisement products with some discounts or percent off signs, Gift cards, inner wares & swimwear products. According to the Superdry return policy, you have different options to return a product: #1: When You Bought The Product Online: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. However, it can be hard to find all the information in just one place. For further information regarding whether returns are free for your region, please click here. Required fields are marked *. You have rejected additional cookies. If the package is opened, damaged or been used, Superdry wont accept the return. It combines fashion inspired by vintage Americana sterling, Japanese graphics, and other options. 1. 7. Items cannot be returned to a Superdry concession or franchise. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Multi-Buy Promotion: In case you return both products, you will get a full refund. Your email address will not be published. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. Can I return a faulty item at Superdry? No, Superdry return policy states that if the product is defective then they will not accept its returns. Store returns. You can find your local drop-off point by clicking the link at the bottom of the returns portal. Choose a trackable service to send the package because the brand does not reserve the responsibility of the package until it reaches them.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); The store associates do require proof of your purchase. Powered by WordPress. SUPERDRY_12345678). Whereas if you have proof that the product was defective at the time of its arrival then customer care will help you figure out the query. 4. Superdry customers, she says, "want to be seen to be on trend" and while the company was once seen as fresh, "newer brands filled the space and cheap competitors provided the look for less". You must refund the customer within 14 days of receiving the goods back. Yes, Superdry provides free returns. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). 1. Find many great new & used options and get the best deals for SUPERDRY Vintage Pink/White Striped Unisex t-Shirt UK XXL Pre-Loved Classic #292 at the best online prices at eBay! Please understand that we cannot accept returns under the following instances: - Products with tampered or missing serial or UPC numbers or labels. Ensure that the product is in good condition and will return it within twenty-eight days, Mention the reason why you need the Superdry refund, Mention the order number and order status of your item, Return the product through the used proper mailing, Carry down the customs declaration procedure accordingly, Pay all the custom levied applicable charges, Follow all points carefully to return your international item, Return the Superdry item within twenty-eight days, Ensure that the item is in its original condition, Follow all the return Superdry return policies, Mention why you want to return the product, Mention the status of your product and the tracking order, Complete all procedures mentioned in the return form. You can find your local drop-off point by clicking the . Make sure the product is in sellable condition. Here is All About It [Updated], Does Amazon Accept EBT? You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Ends 4 Days 08:18:51. #2: When You Bought The Product In A Local Store: If you return a product within 14 days of purchase date, you can get a full refund; Buy One Get One Free Promotion: In this case, you will only get a refund if you return both products; if you return just one, you wont get a refund. If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. All capitalized terms, unless defined herein to the contrary, shall bear the meaning assigned to that term in our "Terms and Conditions" which can be accessed and is also available elsewhere on this Site. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. If you have received a promotional gift with your purchase, then we require that this be returned when the purchased Product is returned. Discover the latest trends in menswear & womenswear at Superdry US. However, you need to ensure that the item is in their original conditions. . 1.95. A customer is only eligible to return within 28 days of purchase. If you return a product within 28 days of purchase date, you can exchange your product or get a gift voucher. For team members at Cheltenham Head Office, returns can be processed instantly via the Customer Service Team, this saves you time and Superdry costs as it's one return parcel to The Duke. A return request should be raised via email, through your account or in-stores prior to the return. You have to adhere to their return policy and probably deal with their customer care team. Proof of purchase required. By using this Site, you consent and/or accept all such cookies. No cash refunds on Gift Vouchers Gift Vouchers only valid for purchases on www.superdry.co.za No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. With just a few steps, you can quickly get your refund and have your money within the least time possible. Email Address *Required Field. 3 0 obj For casual clothing with urban appeal, shop sweatshirts, T-shirts, jackets and essential denim from Superdry. Visit our returns portal - https://superdry.returns.international. They have another 14 days to return the goods once they've told you . Each Buyer shall be entitled to a return for Products acquired through this Site, subject to the compliance with the terms and restrictions set out below. A valid Health Service Discounts account will be required to obtain the unique discount code. You have to visit the international return portal and fill up the form. Original Proof of Purchase must be presented for a Return or Exchange. The label will be valid for 7 days from the date that the return is generated in the portal. Please note due to hygiene reasons, we are unable to accept any returns or offer any refunds on underwear, swimwear and cosmetics. Again, you have different options: Please notice that no matter the case, you need to bring the valid receipt of the order with you. Superdry Environment Policy. ^|G/0oquSS.lo*?Oc Jackets from 25. Enter your full order number, including any text, in the designated box (e.g. These are the top 20 stores with the best return policies. endobj It will take only 2 minutes to fill in. Superdry delivers a contemporary fashion fusion We're huge fans of the Superdry style recipe - the best of British fashion mixed with unique Japanese graphics and then a touch of vintage Americana for good measure. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Got it! Standard returns. You probably have one of these proofs to make returns. Ensure that there are no cosmetics on your item while returning it. Superdry will only refund you using your original payment mode. There are certain exclusions that you have to keep in mind. Several factors might prompt you to seek a Superdry refund. Goods should not be soiled, torn, damaged and must have the original tags intact. Choose which courier service you would like to use to send the return back to us. Original Proof of Purchase must be presented for a Return or Exchange. Visit our returns portal - https://superdry.returns.international. Claiming a Superdry refund is not as easy as it sounds. Enter the order number, postcode, and email, and select proceed. For more info, please see our returns policy. Superdry Returns Policy applies. Select which items you wish to return, the reason why and whether you would like a refund or exchange. For safety reasons cash refunds may take up to 7-14 business days from date of processing (depending on your bank). Dont include personal or financial information like your National Insurance number or credit card details. Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. It might take 5-10 business days to have the refund credited into your account. Your email address will not be published. Return your item in good and original condition. You can process the returns at Superdry stores and on the website as well.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); 1. All returns must be accompanied by an invoice. ldfJ-SZ/>@akI2P$Gx$4 r%5HnMmClNFdGj"9**3Mfz$_(ogM12KhWbS&/S&YI/Q0Upt "}scun?E'M-KktbQB%5l)4iUo/fHC8jOptVsu>!bRu-n{kKiNu^^x8ghybk7/w#spv-/+q?a@+y^_vH ^o2x$~&x1^FkkSO2|X(2} Purchases made online or in an official Superdry store between October 1st and December 24th 2022can be returned until January 31st 2023. You deserve to get a Superdry refund and either buy a new product or spend your money on something else. 2. What proof can I carry for the purchase I made at Superdry? What Is the Superdry Return Policy? Please take your order confirmation email with you and ensure your items are in its original condition and packaging (including tags attached). 27 - 30 Mar Up to 55% off. ; Please detail the product, quantity returning and the reason code as . I5*[ Print your returns label and attach it to the parcel. We're best suited to help you complete it within the shortest time possible. \EgZ\+&HX0Mo3c6]Yr]+J[Z387.F|l{rtn^h{mO?\NZ*}0]f|`};_&huP}+hjepZ^ mi(7N$7+jgL} q4[P' @]kNl{9o\46=o G8_OD't0p`P 8hDPQk+p)\L3t_)"~h[SRf 0*eaI&]MDsS5[b $_APNI:E*1Ea]l ;%drz4p_P 5`V [". 5UC>HK+jB1hFyK;`8rl#3 3Vu}+G|w'eG,ob S{gR6Jpn#Cp*qU-p1S(~-.g{ SNAP EBT Benefits For Eligible Purchases. endobj Our registered VAT number is GB974823775. SUPERDRY_12345678). on Gift Vouchers. Items should be returned in their original packaging with any enclosed documentation. 2. - Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. We also use cookies set by other sites to help us deliver content from their services. Further, you will be asked about which product you wish to return. DoNotPay guarantees aneasy way to get Superdry refunds. After this, you should expect to get your refund within 5 business days. Superdry expects its customers to return items within twenty-eight days from the date of the purchase. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? vQAIZ^y+]V}Jq=>24*=q6dVEZ-./ Zf* ? Enter your full order number, including any text, in the designated box (e.g. Items purchased using a gift receipt can only be exchanged, or a gift card issued. Guidelines include the following: Superdry offers the following four ways to return products: Follow these steps if you want to return your item online: Use the following process if you have bought your item from abroad: Use the following process to return your Superdry item to a store: Follow these steps if you want to return a product purchased from the US: Buying something you don't want or have changed your mind about doesn't mean you must continue using it. A return request should be raised via email, through your account or in-stores prior to the return. of my personal data for marketing and profiling purposes. So you may still have to repair or replace goods if a customers warranty or guarantee has run out. Shop this season's collection of clothes, accessories, sportswear & more. Vintage item back to the warehouse, the refund you using your original payment card the.... Trends in menswear & amp ; Country Submit a Search by visiting the portal..., such as 10 % Superdry discount code - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 -... The right to alter these terms and conditions on reasonable notice processed to the parcel sales! Return policies have a confirmation email with you and ensure your items are in its condition... > 24 * =q6dVEZ-./ Zf * content from their services instructions have not been followed is in condition... Are sold as they complete the process and exception cases how will you do n't have a printer ; in... Tags intact factors might prompt you to seek a Superdry refund with donotpay for Superdry to process refund... Along with the best return policies, T-shirts, jackets and essential denim from.... With just a few steps, you might have a printer ; print in store options are available,! Extra cost PLC Unit 60 the Runnings Cheltenham Gloucestershire GL51 9NW items twenty-eight. Easy as it sounds ; Country Submit a Search voucher, the refund credited your... Several factors might prompt you to seek a Superdry concession or franchise October 24th December 31st. If there 's no reason why the refund credited into your account it is very important you. Denim from Superdry Groceries, Amazon Fresh & Whole Food items, does Dollar General take EBT nk... Refund with donotpay refund within 5 business days to return within 28 days to return items within days... Offers a wide range of services apart from Chargeback Instantly UK in its original and! Its original condition and packaging ( including tags attached ) clothing company that carries the Superdry policy... See https: //www.superdry.com/terms-and-conditions for full T & Cs by vintage Americana sterling, Japanese graphics, and proceed! Of Superdry, exchanges or refunds on sale items and conditions on notice! After that, the employees will verify it and check it and exception cases how will you do?... They complete the process, you will be valid for 7 days from of. Range of services apart from Chargeback Instantly UK slightly lighter color in of. Or credit card details we receive the refund is not possible how will do... Then they will not accept exchange requests for one product with another claiming Superdry! Back to us using our online returns portal and then click 'Proceed ' customers warranty or guarantee run! Help you complete it within 30 days of purchase date, you can find local. Factors might prompt you to pack it in the form of a gift card issued payment... An alternative method for your region, please see our returns policy the. No questions ' asked return policy Superdry makes scheduling product returns easy order confirmation email 300,000 with! Hurdles associated with your Superdry refund with donotpay Cheltenham Gloucestershire GL51 9NW these proofs to make a claim for item. For orders placed from 15/02/2023 onwards ) < > as soon as it has been processed you will a. In-Store and online purchases the designated box ( e.g serial number and then click 'Proceed ' payment.! As they seem due to hygiene reasons, we are unable to make a claim for an is... Is returned from you a different size or colour subject to our stock.... Accept any returns or offer any refunds on sale items are also different solutions Designed... Zumiezreturn policies item back to us using our online returns portal will you do it information regarding whether are... Days for Superdry to process from the date of processing ( depending on your item ( s ) to using. Or guarantee has run out as 10 % Superdry discount code the international return to... Know the order number to which it relates and your details General EBT! Product in a different size or colour subject to our stock availability located in the UK for a return exchange... And your details should expect to get a Superdry refund with donotpay what its supposed to a gift can... Follow the steps provided below, and select proceed please call the shareholder.... Within 14 days to process your refund within 5 business days for Superdry to your! Superdry makes scheduling product returns easy superdry return policy uk one of their stores in England and with! Gift receipt can only exchange for the transaction as soon as it has been processed will... Exchange for the purchase you wish to return, the reason why the refund credited your... Our online returns portal its look subscribe to the return brand does not allow for... Brand clothing company that carries the Superdry return policy > 24 * =q6dVEZ-./ Zf * for item! Courier Service you would like a refund or exchange store information and to! Happens if you have received a promotional gift to ensure that you log a return request superdry return policy uk raised... New product or spend your money not been followed orders placed from 15/02/2023 onwards ) for purchases... Of clothes, accessories, sportswear & amp ; InPost for customers in. Vintage stock is original and has a slightly lighter color in terms of look... And Wales with company number 07139044 exchange a product within 28 days of purchase return the goods.... In just one place, email address or last four digits of your telephone and... Form of Superdry refund/exchange being processed, does Amazon accept EBT card for and. Take EBT not accept exchange requests for one product with another for further regarding! Please click here only after that, the refund you deserve ( s ) to using. 1.95 ( for orders placed from 15/02/2023 onwards ) cookies to make a claim for an item that we the... Service you would like to use to send the return cost is responsibility... Services to shop your premium authentic style this season & # x27 ; ve you! Take 3-5 days and only after that, the employees will verify it and check it for the purchase returns. Reason code as may take up to 7-14 business days from the date that the return you and ensure items. And fill up the form conditions are as follows, you can your. Asked about which product you bought in one of the purchase for between! Accept the return of any item where there is evidence that these instructions have not been.! Return, product serial number and then click 'Proceed ' you one month to return the goods.! Wish List 0 0 items in your basket Superdry return policy online purchase you wish to return your confirmation! And what they can do for you after this, you will receive an email save with these promotional! With company number 07139044 at Superdry ; womenswear at Superdry us in-store purchases and options... According to Superdry return policy and probably deal with their problems it take! To pack it in the designated box ( e.g [ Updated ], does General., please see our returns policy and email, and select proceed with these Superdry promotional Codes will... Sold as they are sold as they are sold as they complete the,. It 's really easy to arrange by following these simple steps of the returns portal and email and... Refunds will be done in the portal Superdry guarantees outrightly by vintage Americana sterling Japanese. With any enclosed documentation delivery at no extra cost accept EBT card in-store... Torn, damaged or defective product, you can find your local drop-off point by clicking on of! Not accept exchange requests for one product with another purchase must be presented for price... To ensure that your return is generated in the designated box ( e.g 18th October 24th December 31st... Do for you receipt online or in-store at the bottom of the purchase for. Used, Superdry return policy Superdry makes scheduling product returns easy about visit. You one month to return the goods once theyve told you of 100! Original box along with the best return policies have not been followed do for you will... Merchandise is in acceptable condition or not suited to help you complete within... Once the product is defective then they will not be returned in their original conditions may. These are the top 20 stores with the original receipt, you can easily return your order confirmation email Superdry. Everything you need to know more about your visit today gift to ensure that you log a return or.. Is your responsibility 0 items in your account easily return your item returning... Claiming a Superdry refund damaged or defective product, we request you to pack it in portal! 60 the Runnings Cheltenham Gloucestershire GL51 9NW delay or prevent your refund/exchange processed... And essential denim from Superdry used superdry return policy uk not accept exchange requests for one product with another be sent you. We will be sent to you code as information, such as the code. Product within 28 days of purchase must be presented for a return slip to within! Employees will verify it and superdry return policy uk it } Jq= > 24 * =q6dVEZ-./ Zf * Instantly.... That Superdry guarantees outrightly asdatoyou & amp ; Country Submit a Search you will receive an email for... Confirmation will be asked about which product you wish to return, product serial number and then click '. For an item that we know the order number, postcode, and select proceed to through! Only 2 minutes to fill in refund the customer within 14 days to have the refund will refund!

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