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Privacy Policy

You know we’re the architects of high-end maintenance. That shows we take our job really seriously. We also take the security and privacy of our client’s information very seriously. Not because of laws, but because it matters.

You’ll find out about the information we collect about you, how we’ll use it and store it. Don’t worry, none of it involves selling your data to anyone. Not even ex-presidents of foreign countries who have millions of dollars which they need to transfer to someone else’s account. We’re keeping all those for ourselves. Sorry.

There’s lots of ways you’ll interact with the NeroQom Squad online and this covers all of them. Keep it simple, that’s what we say! Well, when it comes to the legal stuff. Okay, some of the legal stuff. ANYWAY, if you’re ready, we’ll start…

What are we up to then?

When you visit this website, we know. We’re just clever like that. Okay, we use cookies which collect information about you such as your IP address. Also, if you use a contact form this will, no surprises here, give us some information about you. It will give us your IP address as well, so be aware of that.

But why do we use tracking cookies? Put simply, it lets us provide functionality that customizes the site for you. There will be a notice on the site when we’re doing this, so, if you do not mind us having that information, hit OK.

But WHY?

We use your information for a lot of different things. Each has been checked by Mum and she thinks they’re fine. But, if you’d like to know the specifics, this is how we’ll use them:

To respond to you. If you drop a message on any of our contact forms, we’ll use the information to reply to you. It would be rude not to!
To make things better, we’re not perfect … yet. So, we’ll look at what we can do better by seeing how you use our site. It’s like everything we do, we’re always trying to improve.
To market and talk to you. Scary, I know, but if you give us an email address, we may drop you the odd email to let you know what we’re up to. If you don’t want it, hit unsubscribe on the email and we’ll get the message. It’s fine. We know, it’s not us, it’s you. We’ve heard it before. If there’s someone else, you should have just said…
As a check. We are always looking out for our clients and our Squad. We may use the information to look for suspicious or fraudulent activity.
To look after NeroQom. It is a sad fact that some people will “borrow” information, images, ideas or other things for their own nefarious reasons. We’ll monitor things for our own legal rights and business interests. Data sent to the site may be used in relation to legal claims, compliance, regulations and audit functions.
To give ourselves a check-up. Sometimes we need to make sure our servers and systems are running correctly. When we’re checking things out, we may use some of your data to do it. We’ll use things like your IP or country preference to do so.

When we say “we”, we mean our IT Geeks, it’s nice to get them out of the cupboard and into the fresh air a bit. Their little faces just light up when we say we’d like to run some tests!

Is that EVERYTHING?

Nearly. We may also ask for your details in other circumstances. We’re talking about things like testimonials or case studies. If we plan to do that, we’ll let you know and ask for your permission before hand.

When we do use your information, the Squad is bound by the terms within this policy. Our client information is accessible to partners who have contractual obligations and non-disclosure agreements with NeroQom.

Don’t worry, we’re looking after your information.

Any Questions?

If you have questions, don’t hesitate to get in contact with us, we’re happy to help.

@: Info@NeroQom.com

T: +31 162 466 002

Thanks for trusting us, we really appreciate it. We’ve never let down a client or a partner, and we’re not about to start.